IMPORTANT INFORMATION

• All purchases, for your security, will undergo a screening security analysis. Therefore, we may request additional information by email to verify your identity.
• After your payment is received, we will confirm your purchase via email and/or WhatsApp. For quick ticket delivery, please check your SPAM folder in your email.
• Our WhatsApp message will be sent to +1 (863) 591-5124, Smart tkts's official business number.
• All Sales are final, with limited refunds available as outlined in the Purchase Policy and the Canceled, Postponed, Rescheduled, and Moved Events section.
• Event Organizers' policies typically do not allow exchanges or refunds after purchase, or for lost, stolen, damaged, or destroyed tickets. Tickets cannot be replaced if lost, stolen, or damaged.
• Occasionally, concerts may be cancelled or postponed. If this happens, we will attempt to contact you to inform you of the refund or exchange procedures for this concert in accordance with the Event Organizer's decisions in accordance with our platform's Purchase Policy. For exact instructions regarding any cancelled or postponed concert, please check the concert information online or contact us.
• If the concert has been canceled or rescheduled, the Event Organizer may set refund limitations.
• If you have any questions, please contact us at helpdesk

Find out more about Purchase Policy by clicking here

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